Privacy Policy

1. Introduction

BMW333 ("BMW333," "we," "us," or "our") operates the online gaming platform accessible at bmw333.club and through the BMW333 mobile application (collectively, the "Platform"). This Privacy Policy describes how BMW333 collects, uses, stores, shares, and protects the personal data of individuals who access or use the Platform ("you," "your," or "Player").

By registering an account on BMW333, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the BMW333 Platform.

This Privacy Policy should be read together with the BMW333 Terms & Conditions, which govern your use of the Platform generally. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, BMW333 is the personal information controller in respect of the personal data collected through the Platform. BMW333 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law.

BMW333 has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy legislation. Contact details for the DPO are provided in Section 13 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a BMW333 account, we collect the following information:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile phone number;
• Residential address (city, province, country);
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and anti-money laundering requirements, BMW333 may collect the following verification documents:

• Government-issued photo identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID, PhilHealth ID, Voter's ID);
• Proof of address (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account);
• Source of funds documentation where required by applicable regulations.

3.3 Financial Transaction Data

BMW333 collects records of all financial transactions conducted through your account, including:

• Deposit amounts, dates, and payment methods used;
• Withdrawal requests, amounts, and processing status;
• Bonus credits and wagering activity;
• Account balance history.

3.4 Gaming Activity Data

BMW333 maintains records of your gaming activity on the Platform, including game sessions, wager amounts, game outcomes, and session durations. This data is used for regulatory compliance, responsible gaming monitoring, and platform improvement purposes.

3.5 Technical and Device Data

When you access the BMW333 Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Pages visited, features used, and time spent on the Platform;
• Referring URLs and exit pages;
• Session identifiers and authentication tokens.

3.6 Communications Data

If you contact BMW333 customer support, we retain records of those communications, including the content of messages, the date and time of contact, and the resolution of any issues raised.

4. How We Collect Your Data

BMW333 collects your personal data through the following means:

• Directly from you: When you register an account, complete KY C verification, make deposits or withdrawals, contact customer support, or otherwise interact with the Platform;
• Automatically: When you access the Platform, through cookies, log files, and similar tracking technologies that record technical and usage data;
• From third parties: From payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank in connection with transaction processing; from identity verification service providers; and from fraud detection partners.

5. How We Use Your Personal Data

BMW333 uses your personal data for the following purposes:

5.1 Account Management

To create and maintain your BMW333 account, verify your identity and age (21+ requirement), process your login credentials securely, and communicate important account-related information to you.

5.2 Transaction Processing

To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods; to maintain accurate financial records; and to resolve any payment disputes that may arise.

5.3 Regulatory Compliance

To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and any other applicable Philippine laws and regulations. This includes maintaining transaction records, filing required regulatory reports, and cooperating with lawful requests from government authorities.

5.4 Responsible Gaming

To monitor gaming activity for signs of problem gambling behavior, to enforce deposit limits, loss limits, and self-exclusion requests, and to comply with BMW333's responsible gaming obligations. See our Responsible Gaming page for more information.

5.5 Security and Fraud Prevention

To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct on the Platform. BMW333 uses automated systems and manual review processes for this purpose.

5.6 Customer Support

To respond to your inquiries, resolve disputes, and provide technical assistance. Support communications may be recorded and retained for quality assurance and training purposes.

5.7 Platform Improvement and Analytics

To analyze usage patterns, identify technical issues, improve game offerings, and enhance the overall player experience on the BMW333 Platform. Analytics data is used in aggregated or anonymized form where possible.

5.8 Marketing Communications

To send you information about BMW333 promotions, bonuses, and new game releases, where you have provided consent to receive such communications. You may opt out of marketing communications at any time by contacting BMW333 customer support or by using the unsubscribe mechanism in any marketing email.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the BMW333 Platform. They allow the Platform to recognize your device, remember your preferences, and provide a more personalized experience. BMW333 also uses similar technologies such as web beacons, pixel tags, and local storage objects.

6.2 Types of Cookies Used by BMW333

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to improve your experience on return visits.
• Analytics Cookies: Collect anonymized data about how players use the Platform, which pages are visited most frequently, and where technical errors occur. This data helps BMW333 improve the Platform.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your activity on the Platform. These are only set where you have provided consent.

6.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies may affect the functionality of the BMW333 Platform and prevent you from accessing certain features.

7. Legal Basis for Processing

BMW333 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform our obligations under the BMW333 Terms & Conditions, including account management and transaction processing;
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including PAGCOR regulations, AMLA requirements, and the Data Privacy Act of 2012;
• Legitimate Interests: Where processing is necessary for BMW333's legitimate business interests, such as fraud prevention, platform security, and analytics, provided that such interests are not overridden by your rights and interests.

8. Data Sharing and Disclosure

8.1 Service Providers

BMW333 shares personal data with third-party service providers who assist in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are bound by data processing agreements that require them to process your data only on BMW333's instructions and to maintain appropriate security measures.

8.2 Regulatory and Law Enforcement Authorities

BMW333 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. BMW333 will notify you of such disclosure where permitted by law.

8.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of BMW333's assets, your personal data may be transferred to the acquiring entity as part of that transaction. BMW333 will notify you of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

8.4 No Sale of Personal Data

BMW333 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of personal data is limited to what is necessary for the purposes described in this Privacy Policy.

9. Data Retention

BMW333 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure;
• Gaming activity records: Retained for a minimum of three (3) years from the date of the gaming session;
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication;
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, BMW333 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Data Security

BMW333 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the BMW333 Platform;
• Encryption of sensitive data at rest, including passwords and financial information;
• Role-based access controls limiting access to personal data to authorized BMW333 personnel only;
• Regular security assessments and penetration testing of the Platform;
• Multi-factor authentication for administrative access to systems containing personal data;
• Staff training on data privacy and security obligations.

While BMW333 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, BMW333 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by BMW333:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data BMW333 holds about you and information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data BMW333 holds about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to BMW333's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on BMW333's legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe BMW333 has violated your data privacy rights.

To exercise any of these rights, please contact BMW333's Data Privacy Officer using the contact details provided in Section 13. BMW333 will respond to your request within thirty (30) days of receipt, or within such extended period as may be permitted under applicable law.

12. Children's Privacy and Age Restriction

The BMW333 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. BMW333 does not knowingly collect personal data from individuals under the age of 21.

If BMW333 becomes aware that personal data has been collected from an individual under 21 years of age, BMW333 will immediately close the associated account, delete the personal data collected, and return any funds deposited to the extent practicable. If you believe that BMW333 may have inadvertently collected personal data from a minor, please contact BMW333's Data Privacy Officer immediately using the contact details in Section 13.

BMW333 employs age verification procedures during the registration process and reserves the right to request additional proof of age at any time. Providing false information about your age during registration is a violation of the BMW333 Terms & Conditions and may result in account termination and forfeiture of funds.

13. Contact & Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or BMW333's handling of your personal data, please contact BMW333's Data Privacy Officer:

If you are not satisfied with BMW333's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC and its complaint process is available through official Philippine government channels.

14. Updates to This Privacy Policy

BMW333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, BMW333 will provide reasonable advance notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the BMW333 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amendment, you must stop using the Platform and may close your account in accordance with the BMW333 Terms & Conditions.

BMW333 encourages you to review this Privacy Policy periodically to stay informed about how your personal data is being protected.